General Roberts Hotel, NEW LAMBTON, NSW

Havent been here for a while, enjoyed it alot, Had the duck & my partner had the lamb rump very tasty cusine will be back.

Just enjoyed a meal there tonight, new Chef & great New menu. Will be back. Good too see there are still good Chefs left in Newcastle. Thankyou.

We booked in to have dinner on Friday night before the footy. When we have eaten there previously the food has been excellent!
But.... This time I was not impressed at all. When we got there I ordered breads for the table. Now when you order bruschetta you assume you are going to get just that! We got what was the same as making a tomato and melted cheese on toast with a little bit of balsamic oil dribbled over the top. And for 2 plates of cheese and tomato toast and a plate of garlic bread - $24!!! Main was not enjoyable at all. Fish was very dry and not pleasant to eat.
I dot think I'll be going back there in a hurry.

Very disappointed got served $4.50 Nile Perch from Coles for $21 instead of snapper,veggies were cold also.

We had the discomfort of dining here and witnessing one of the most disrespectful chefs I have ever had the unfortunate luck of coming across.

Having been long time diners we were very disappointed when a dispute with pub owners (they did not do a 'runner') saw the previous chef and majority of staff leave.

The new restaurant owners have overseen a lowering of food quality, new waitress staff who are far less than previously employed and a lack of general care for patrons.

Last weekend we also had to endure a cook (I doubt he is a qualified chef) speakk in a totally disrespectful tone, telling staff they were 'milking' the restaurant and they should 'go and live off their parents"

To her credit the waitress did no react but we will be. Convenience is only worth so much and we will be taking our 5 meals a week elsewhere and doing all we can to ensure everyone we know moves venues also.

A past great meal ruined by greed and ego.

We rang the General Roberts and booked in a fortnight ago to have dinner and informed them we would be using a voucher purchased on line through a valid voucher promotions company.

We had another couple with us also using a voucher and were looking forward to a wonderful night. We arrived earlier and had a couple of drinks. When we approached the restaurant waiting area , we were told by a young lady serving there, they would not be honouring our prepaid vouchers. I asked to see the manager another young lady was summoned over and she told me the same story. That the restaurant was under new management and the previous manager had done a runner. If you take over a licence to operate a business you take over it's committments. The flat refusal upset me to no end BEWARE all I know I will not enter this Scam haven ever again will be telling all my friends and hopefully they will tell there friends and so on. Lets fight to remove scammers from Australian businesses. Australia is too good a place to allow scammers to ruin it.

We went to this restaurant on the Friday evening 2 days before Christmas. Food was great, plenty of it, neither of us could eat it all, but had to save room for the dessert. Only drawback was the noise from the bar, but what could you expect on the last weekday before Christmas. Will definitely be going back.

A group of my relatives attended the GR on Sunday. Everyone raved. Food was fantastic and portions were huge! Had a great time - thank you!

We ate at GR in September - I had the scallop entree & viking cutlet main - all were well cooked, very tasty and portions were extremely generous. Hubby put away the lamb rack and refused to share his ilbacci dessert. Service was acceptable and we definitely recommend the food. It was good enough that we just bought GrabOne vouchers for two 3-course meals and wine for 2 people at the GR for $39. Bargain!

I found the young girl that served me on my visit going above and beyond the call of duty.
see took my order
wiped the table
delivered our food
cleared up after us
looked after the bar
and the keno
she seemed to be doing it tough trying to please everyone on her own
AND SHE DID IT WITH A SMILE

had a meal at this establishment on the weekend ive got three words to say about our experience poor, poor, poorer snitzels good size but full of oil steak over cooked and charred poor menu no specials i thought at first we had walkd into a steak and snitzel house well renoed pub great back deck pity the food doesnt match the pub we wont be back really dissappointed. i dont know what happened to the kitchen staff,but bring back the really big guy least he knew how to cook unlike the new staff.russell needs to have a real look at this before its to late and the reputation is gone

I live in Port Stephens and just wanted a pub meal so we drove around to find this pub. The variety on the manu was poor, however the meal size was HUGE and it was so good I had to eat it all. I had the snitzel, one of the best snitzels around. However, the bar staff were poor and stood there doing nothing! However, I would definetly go back for another snitzel!

My elderly mother lives across the road from the General Roberts and, until today, I regularly have taken her there for lunch when I visit her. Today I ordered the steak special, good value for $9.90 except the size of the meal was smaller than entree size,a total of seven french fry style chips on the plate to be exact. We left the hotel and went to West to buy another lunch. Not such good value afterall.
By the time we pay for lunch and have a few drinks we normally spend around $40.00. Not much I suppose but after todays offering I will never eat there again.

I totally agree with the comments that this hotel is rubbish. For such a lovely renovation they could have spent some money on customer relation courses for their staff. We have been there as a family and just the two of us for a drink and everytime either in their restaurant or in the bar the staff are rude and unobliging. I find the food to be overpriced and substandard.

Try another pub because these guys have no idea of service with a smile!